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Miami G – Maven Strategy

Miami G is a tourism experience provider in Miami, FL offering once in a lifetime experiences around Miami and South Florida.

Miami G contracted Maven X to create a custom reviews platform to allow customers to share their experiences on their website. The goal is to demonstrate real social confirmation for future customers to consider purchasing from Miami G.

The reviews system is seamlessly integrated to Miami G’s booking system to send out reviews to customers following an experience as well as automatically populate the reviews on the website under the individual experience. This package was delivered under Maven Strategy’s Marketing & Social Media Strategy Document and Technology Implementation services.

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Problem

Miami G wanted to bolster trust and reliability amongst potential customers by showcasing authentic user reviews on their website. They sought a way to demonstrate real social confirmation, so that future customers could gain confidence in the tourism experiences offered.

Challenge

The goal was to create a custom review platform that not only allows customers to share their experiences but also seamlessly integrates with Miami G’s booking system. The system needed to auto-send review requests post-experience and auto-populate those reviews on the website to be completely hands off and automated to Miami G.

Solution

Under Maven Strategy, the Marketing & Social Media Strategy Document and Technology Implementation services, Maven X developed and delivered a custom reviews platform for Miami G. This integrated solution prompts customers post-experience for reviews and automatically displays them under individual experiences on the Miami G website, fostering trust and social validation for prospective customers.

Reviews Email Delivered to Customers

Review Landing Page

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